Evakare is a well-known australian manufacturer that specializes in creating stylish and affordable products carefully designed to help people manage their daily lives safely & independently.
Industry
Manufacturing
Client’s location
Australia
Tech stack
Odoo
Ventor
CreditSafe
NetStock
3CX System
Client &
product
The client’s goal was to adopt a system capable of maintaining business processes under one roof. Another goal was to ensure that the team would be well-trained and ready to use the new system to run daily operations.
The business challenge was to find a system that is capable of maintaining all activities related to supply chain management. Such activities include:
Purchasing products from vendors.
Generating sales orders and invoices for customers.
Handling foreign currencies.
Customer database management.
Managing price lists.
Due to the time difference, the challenge for us was to make sure that we could deliver the functionality in time because such a process requires a lot of daily communication between different stakeholders.
SmartTek Approach:
5 Steps to Success
01
Smart Tek’s approach was to split the project into a few phases: business analysis, implementation, quality control, delivery, and training for team members. We had to create a project for 5 companies under one roof.
02
We communicated and documented all customer requirements. Once the main BA artifacts were ready, we created a backlog of tasks. Then we prioritized them and started the development phase.
03
We constantly communicated with the client via Slack to make sure that everyone stayed in the loop of the project’s progress.
04
Once the development phase was completed, we trained the key users of the new system to make sure that everyone gets a good user experience by using the new ERP system.
Value delivered
The main value for client is that SmarTek delivered one system capable of maintaining all client’s pain points identified during the BA phase.
Such a system allows employees to spend less time on their daily job, reduces the number of human errors, and as a result, it improves business metrics as well.
Hear From Our Clients
After the Odoo implementation, we saw major improvements in operational efficiency. Thanks to the custom modules developed by Smarttek, tasks that previously took hours now run in the background automatically.
Mariya Gasyuk
Account Manager, Elogic Commerce
SmartTek is very professional and committed to delivering quality work. They’ve improved multiple tools within our system, increasing efficiency in our day-to-day operations. They’ve also reduced our user error to the bare minimum of almost 0%.
Wojciech Betyna
Systems & IT Manager, Bluesky Solutions Ltd
They’ve been very good to work with and they always keep their timelines and deliverables. They’re eager to serve our needs and the functionality that they build works.
Daniel Langsten
CEO, Wholesale Cabinets
Key success areas are: On time delivery, quality work and within estimate. Our business was able to operate without any slow down. They are no-nonsense, honest, hard-working professionals. What they estimate and when they deliver has been spot on.
