Delivery and Invoice Workflows for a Spice Manufacturer in Odoo

We’ve been supporting a Germany-based organic spice manufacturer since 2020 with small-scale ERP improvements aimed at refining day-to-day operations. Most recently, our work focused on tailoring delivery and invoice document workflows in Odoo to match the company’s business needs and communication style.

Industry

Manufacturing, E-commerce

Client’s location

Germany

Tech stack

Odoo

Python

About Client & Business Challenges

Client & Product

The client produces and sells sustainably sourced, premium-quality organic spices with a strong social mission. They partner with smallholder farmers across the globe to ensure fair trade, biodiversity, and full transparency in their supply chain.

Operating both B2B and D2C channels, the company delivers to customers throughout Europe via its online store. The brand is known not only for the quality of its products but also for its storytelling, packaging, and commitment to ethical sourcing — all of which extend into how their systems and documentation are presented.

Business Challenges

The client needed subtle but meaningful improvements to their ERP system, particularly for documents that are part of the customer experience, such as:

Delivery slips that needed to reflect specific brand details and logistical notes
Invoices that required localized formatting, custom footer content, and layout consistency

Though the scope was relatively small, these documents play a visible role in the brand’s image and professionalism.

Solution Delivered

We delivered a series of micro-customizations to the client’s Odoo setup. All changes were implemented with backward compatibility in mind, ensuring that no disruption occurred in other parts of the system.

Odoo ERP Delivery

Odoo Delivery

Adjusted PDF layouts for delivery slips to reflect warehouse-specific notes and packaging variations.

Odoo Accounting

Introduced structured accounting workflows to fix inconsistent cost calculations and improve accuracy across transactions. Customized invoice templates to include required legal details, localized tax formats, and brand-aligned design elements.

Odoo case study Customizing Delivery and Invoice Workflows 1

Value Delivered

These refinements helped the client maintain consistency across both digital and physical customer touchpoints:

Better alignment between documentation and brand identity
Improved operational clarity in order fulfillment and financial communication
A smoother, more personalized experience for both logistics partners and end customers

Even small improvements can deliver meaningful results when they touch the parts of the business customers see first.

Hear From Our Clients

They’ve provided great communication and support throughout our R&D process. SmartTek has been communicated well throughout the project. They’re great partners and they continue to support the project.

John Whalan

CEO, Black Ice, LLC

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Jennifer Kapsch

Founder, United Spirit Games

SmartTek Solutions consistently meets the requirements and delivers high-quality work. They’ve improved the client’s day-to-day operations by customizing effective, time-saving solutions. Despite challenging circumstances, they continue to dedicate a timely, reliable team.

Systems & IT Manager

Bluesky Solutions Ltd

Smart Tek SaS, LLC has provided us with an awesome experience, so far. The responsive team keeps to its timelines and deliverables. They’re eager to serve our needs and the functionality that they build works.

Daniel Langsten

CEO, Wholesale Cabinets

The product impressed users and was delivered in time for the neighborhood launch party. The team overcame last-minute issues to meet the timeline, problem-solving and working late nights. They made use of emerging technology platforms like GET Lab to ensure smooth project management.