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Services

Maintenance & Support Services

Software maintenance is focused on fixing bugs, improving functionality, and ensuring compatibility with changing environments to ensure the long-term health and performance of software systems.

Maintenance & Support Services

Services provided by our company:

Software Maintenance

Our experts will help you prevent and solve issues related to legacy software, app scalability, as well as web and mobile app security. You can count on us in case of any contingencies.

Application Support

After the product release, we can go on working on it, accompanying you throughout its entire life cycle, helping you improve existing functionality or add new ones to comply with your changing business needs.

Security Management

Software maintenance services also include one of the essential components like security management. It will protect your installed software from cyber-attacks and possible human-factor incidents that can jeopardize your business and customers.

Regular Monitoring

We monitor performance data describing entire systems and individual apps, inspect software regularly, and identify directions for its possible optimization and improvement. This service includes detailed reports and analytics provided to customers.

Business Benefits of Software Maintenance and Support

01

Minimized downtime

Regular ongoing technical support allows you to minimize time spent on preventive maintenance or problem-solving. That is how you can ensure uninterrupted operations for your business.

02

Cost efficiency

If you conduct regular security audits, updates, and other software maintenance measures and support services, you will prevent problems and avoid financial and reputational risks.

03

Extend product lifespan

Long-term use of software allows you to maximize the return on investment in its development and implementation in your company. Update and improve your product to extend its lifespan.

04

Increase scalability

Regular software maintenance and support result in perfect scalability that can provide crucial advantages in adapting your software to your business needs as they change or expand.

05

Adapting to Changing Technologies

Technology is constantly evolving, so it would be best to make sure the software you use for your business is compatible with the OS, frameworks, and API updates necessary for it to work efficiently.

Dedicated software support team available for hire

Why Choose Us as
Your Technology Partner

24/7 Monitoring

Our dedicated support team continuously monitors and troubleshoots software issues to minimize the risk of downtime and protect your business from potential threats or cyberattacks.

Stable work

SmartTek’s software maintenance services proactively prevent unexpected outages and system failures, ensuring that your digital products perform consistently and flawlessly.

Reliability

Through regular preventive maintenance, our expert team anticipates and resolves potential technical challenges before they impact your operations, ensuring software reliability and longevity.

Transparent processes

We value the trust of our customers and always strive for long-term cooperation. That is why we provide all necessary details about the work process at every stage of project development.

Flexible collaboration

Depending on the project requirements and the customer’s financial situation, we are able to adapt our workflows and offer our customers the best cooperation model.

ISO certified company

ISO certifications attest to our compliance with global quality, management and information security practices.

Hear From Our Clients

SmartTek Solutions consistently meets the requirements and delivers high-quality work. They’ve improved the client’s day-to-day operations by customizing effective, time-saving solutions. Despite challenging circumstances, they continue to dedicate a timely, reliable team.

Wojciech Betyna
Wojciech Betyna
Systems & IT Manager, Bluesky Solutions Ltd

They’ve provided great communication and support throughout our R&D process. SmartTek has been communicated well throughout the project. They’re great partners and they continue to support the project.

John Whalan
CEO, Black Ice, LLC

Smart Tek SaS, LLC has provided us with an awesome experience, so far. The responsive team keeps to its timelines and deliverables. They’re eager to serve our needs and the functionality that they build works.

Daniel Langsten
Daniel Langsten
CEO, Wholesale Cabinets

The product impressed users and was delivered in time for the neighborhood launch party. The team overcame last-minute issues to meet the timeline, problem-solving and working late nights. They made use of emerging technology platforms like GET Lab to ensure smooth project management.

Joshua Young
CEO, Reflective Brands

Their team has been accommodating with everything from meeting times to budget needs. They’re genuine AR experts and it’s reflected in how well they were able to push the existing limits of AR technology to develop the app.

Jennifer Kapsch
Jennifer Kapsch
Founder, United Spirit Games

Have a project in mind?
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Alex Dove
Alex Dove
Director of Business Development
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United States

United States HQ

11801 Domain Blvd., Floor 3, Austin, TX, 78758
+1 (929) 590-9011

Eugene Komar
Eugene Komar
Head of Business Development Europe
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Romania

EU HQ: Sector 3, Baba Novac str., 5,
office 22, Bucharest, Romania,
31622