About Client & Business Challenges
Client & Product
ESKA Finance is a fintech company providing easy, convenient, and accessible ways to finance vehicles for both individuals and professionals in the European Union countries.
As ESKA Finance focused on ensuring approvals took place quickly and involved minimal paperwork, an efficient solution to manage credit verification, documents, as well as compliance is what they needed to make it simpler for customers.
Business Challenges
As ESKA Finance grew, new bottlenecks started to appear — slowing down credit approvals and making compliance harder to manage.
● Hard to follow. It became a time-consuming routine to check customers against government sanctions lists and follow the rules of the GDPR.
● Manual document handling. Credit documents were still processed by hand, which often caused delays, errors, and extra back-and-forth between teams.
● Regulatory pressure. Constantly changing legal standards made compliance harder to maintain.
● Slow credit decisions. Without automation, approvals were inconsistent and slow.
● Gaps in integration. The world of finance APIs and internal systems did not work well together.
● Complicated user experience. Too many steps and confusion around how things worked.
● Data privacy risks. Manual processing of sensitive data posed risks with regard to compliance.
There were inefficiencies relating to credit as well as compliance, and if they had not been addressed, they could have led to operational challenges.
